What decking materials do you use, and how do I choose between hardwood and composite?
The Decksmith works with both premium hardwood and carefully selected composite decking products, allowing each client to choose the best balance of aesthetics, durability, and maintenance for their lifestyle. Hardwood options are ideal for clients who love the warmth, character, and natural variation of timber and are happy to invest in periodic maintenance to keep it looking its best. Composite decking options are recommended for clients who want a clean, contemporary look with minimal upkeep, excellent resistance to fading and staining, and long-term performance in Australia’s harsh outdoor conditions. By offering both categories, The Decksmith can tailor the material to the property’s exposure, intended use, and budget, instead of forcing a “one size fits all” product on every project.
Do you have standard deck packages or a fixed price per square metre?
Every project delivered by The Decksmith is bespoke, meaning there is no generic package or standard price per deck. Instead of using a fixed square-metre rate that ignores the nuances of access, site conditions, levels, and detailing, each deck is designed around the specific site and the way the client wants to live and entertain outdoors. Because of this custom approach, there is no set fee published for a deck; pricing is built after understanding the scope, structure, materials, finishes, and any integrated features such as steps, screens, seating, or pergolas. This ensures clients receive a proposal that reflects the actual complexity of their project, rather than an estimate that will later need variations or compromises.
How does your consultation, site visit, and quoting process work?
The Decksmith offers free consultations and onsite visits as the starting point for every project, so homeowners can explore ideas and understand options without any financial pressure. During the site visit, the team assesses existing conditions (such as levels, access, drainage, and neighbouring structures), listens closely to how the client wants to use the space, and discusses possible solutions in terms of layout, materials, and budget. After this stage, The Decksmith provides a fixed-price quote that clearly outlines what is included, along with options where appropriate—for example, different decking materials, balustrade styles, or screening treatments—so clients can compare value and make informed decisions. This approach reduces surprises, helps prevent cost blowouts, and gives clients confidence that the agreed scope will be delivered at the price quoted.
What is The Decksmith’s reputation like, and what do reviews typically say?
The Decksmith has earned a reputation strong enough that all published reviews to date are 5-star ratings across Google and other major review platforms. This consistency suggests clients are not only satisfied with the finished decks but also with communication, punctuality, cleanliness, and the professionalism shown throughout the build. For a trade business, maintaining a perfect rating over multiple projects typically indicates reliable workmanship, transparent quoting, and strong after-care if minor issues arise. When potential clients research The Decksmith online, this pattern of five-star feedback provides social proof and reassurance that they are dealing with a trusted specialist rather than a general contractor dabbling in decking.
What do you mean by a collaborative design approach (“the magic begins”)?
The Decksmith does not simply measure a space and impose a pre-designed solution; instead, they visit with the client and co-create an ideal outdoor layout tailored to how the space will actually be used. During this collaborative stage, they explore questions such as where people will sit, how traffic will flow from inside to outside, where shade is needed, and how to maintain privacy without feeling boxed in. Once the concept that best fits the client’s lifestyle, budget, and aesthetic preferences is agreed, “the magic begins”: the team turns the agreed design into a built reality with precise execution, thoughtful detailing, and careful finishing. This partnership approach ensures clients end up with a deck that feels like a natural extension of their home, rather than an add-on that was simply “tacked on” to meet dimensions.
Where can I see examples of your work and get design inspiration?
A major strength of The Decksmith is the large portfolio of completed projects available for public viewing on Instagram at @the_decksmith. This gallery allows potential clients to see real examples of past work in a wide range of settings, including different block sizes, styles of homes, and material combinations. Browsing the Instagram feed helps homeowners visualise how various details—such as stair designs, built-in seating, privacy screens, pergolas, or contrasting borders—might look in their own space. It also serves as a design library; many clients arrive at consultations with screenshots of specific posts they love, which then become the inspiration or starting point for their own bespoke design. By keeping this portfolio active and extensive, The Decksmith demonstrates consistency of quality and gives clients confidence in the style, craftsmanship, and attention to detail they can expect.